Catering & Conference Services
Catering Guidelines
At Burr Oak Resort & Conference Center we provide on-site professional meeting planners to assist you with planning group events, accommodating your special needs and tailoring details to suit your specific group agenda.
Full service catering is available for group events. In addition, the Cardinal Dining Room is open for three meals per daily for a la carte dining.
We have found the following guidelines and procedures help us to best serve you. Please contact our Sales & Catering Department to discuss event details and special arrangements.
Meeting Rooms
Please adhere to the agreed function schedule as other groups may be utilizing the same room prior to or following your event. Should your needs change, contact your Sales & Catering Manager and every effort will be made to accommodate your requests. The seating capacity in the meeting rooms will vary depending on set up, equipment and/or displays, head table, dance floor or other requirements. In order to maintain the quality and appearance of our facilities, stapling, tacking and taping to wall coverings or wood surfaces is prohibited. Please consult with our banquet staff regarding your requirements.
Banquet Menus
Our menus include our most popular items. We suggest that for quick and efficient service one menu selection be made for all groups. For a buffet style meal, a minimum number of people are required. We are also prepared to offer recommendations for theme parties and/or packages that may enhance your functions. A service charge of 20% plus state sales tax will be added to your food cost. The Ohio State Park Resorts and Conference Centers must provide all food and beverages (non-alcoholic and alcoholic) for all catered functions. Final menu selections and a guaranteed number of people must be submitted at least two weeks prior to your function date. A 10% increase or decrease in the guarantee number may be made no later than 72 hours prior to the time of the function. All groups will be charged at least the minimum guarantee. If no final guarantee is received, the number indicated on the original agreement will be considered the correct and guaranteed number of guests.
Beverage Service
The lodge offers a complete selection of beverages to complement your functions. Please note that all alcoholic beverage sales and service is regulated by the Ohio State Liquor Control Board. The Resorts, as licensees, are responsible for administration of these regulations. Therefore, it is the policy that no liquor, wine or beer may be brought into our lodges from any outside sources.
Pricing
All prices are subject to change without notice and do not include a service charge or tax, which may vary depending on location. Ohio law deems that the service charge is taxable.
Billing
All banquet and meeting related charges are subject to one master bill. All "no shows" will be included in the master billing. Prior credit may be established upon completion of a credit application and approval by Xanterra Parks & Resorts. We reserve the right to request all or part of the bill prior to the function. Functions must be paid for in advance or at conclusion of such event unless direct billing status has been applied for and approved 10 days prior to your function. Full payment of all group charges incurred are due and payable 10 days from the billing date and are subject to a 2% per month service charge on any outstanding balance.
Tax Exemptions
Tax-exempt status will be granted if we are furnished with documentation 10 days prior to your event. Ohio laws require that the tax-exempt organization remit all monies on the tax-exempt billing. Local bed tax and sales tax on alcoholic beverages are not subject to exemption. We cannot offer tax-exempt status to anyone paying with a personal check or credit card.
Security
Liability for any damages incurred by conference attendees or guests at any resort facilities are the responsibility of the organization booking the event and will be billed accordingly. The resort is not responsible for the security of or delivery/pickup of any equipment, displays, printed material or any other items necessary for any function. Please consult with our Sales & Catering Manager for additional information.